Anthony,

Thanks for reaching out to me today. I wanted to take the opportunity to describe my interactions with  your Crew Chief Shawntell (Shawn)Thomas.

Shawn was the complete professional in every aspect of this job. He was timely, responsive and kept me fully informed of his progress. When an issue arose that required the owner’s input, he promptly reached out to me and clearly described the issue and was able to take and use what instruction I could offer. He clearly cared about doing his job to the highest performance levels despite having to operate under very unpleasant circumstances involving a sewage leak. If Shawn is any indication of the kind of employees you have at your  SERVPRO franchise, you have a winning  team and you should be proud of him.

All the best,

Dan

Thank you for your assistance in clearing up the water flood that was caused by a burst pipe your services was highly appreciated.

"My entire living room was affected by a sewage back up. I needed restoration FAST. The SERVPRO of South Bronx crew arrived fully equipped and did not come to waste time. My living room was restored in 2 days and I couldn't have been anymore satisfied!"

"SERVPRO of South Bronx did a awesome job removing my wet carpet through out my apartment after a flood occurred. GREAT JOB SERVPRO."

"A sewage back up caused really bad water damage to my living-room walls and carpet. I was lucky enough to get referred to SERVPRO of South Bronx. They responded quickly and took immediate actions to restore my damaged property and contents. Thanks SERVPRO, you guys did a great job!" 

"SERVPRO was very professional, prompt and polite. I was very impressed with the results. I would most certainly recommend SERVPRO South Bronx!!"

"I could not believe how much damage an water flood can cause. Luckily I heard about SERVPRO. They came and did their job. Once the job was completed, I was very happy I chose SERVPRO!"

"SERVPRO of South Bronx was very professional and caring about my damaged property. They helped me stay calm through the restoration process. SERVPRO restored my property right before my eyes and I have to say I was very impressed. I could not have asked for better service. Thank you SERVPRO!"